First and foremost, the British Bank Awards are here to help consumers find the best financial services providers. These are the only banking awards in the UK decided by customers, not ‘industry experts’ and are the Oscars of the banking world.


Consumers take part by leaving a review about their financial providers on Smart Money People. Voting takes about two minutes.


We’ve made it easy to get behind the British Bank Awards. See below for some FAQs, and contact us using the details below to receive our full media pack and “vote for us” banners.

Frequently Asked Questions (FAQS)

When does voting commence?
Voting opens on the 5th November 2018 and closes on the 10th February 2019. On the 14th January we’ll create a list of finalists in each category (based on the voting to date), and consumers will continue to vote for these finalists until voting closes on the 10th February.

How are winners decided?
Our awards are customer driven so the only people that influence who wins are UK consumers. In general, the highest-rated firm that meets the minimum threshold for each category will win one of our product specific awards. All firms are also eligible for our top level awards. Note: The ‘Best Newcomer’ award will only be awarded to firms that launched on or after 1/1/2015.

What is the voting process?
Customers leave a review for a product on the Smart Money People site. That's it! From landing on the page, to submitting their vote, it should take two minutes or less.

How much does it cost to take part?
There is no cost to take part. Our mission is to help consumers find the best products on the market, and these awards are a way in which we can achieve this.

When are the winners announced?
Winners will be announced at our awards event which will be held in London on the 7th March.

What awards could I win?
6 top level awards
Best British Bank
Innovation of the Year
Customer Service Champion
Treating Customers Fairly Champion
Best Newcomer
Best Banking App

15 product specific awards
Best Alternative Finance Provider 
Best Business Banking Provider 
Best Business Finance Provider 
Best Credit Card Provider 
Best Current Account Provider 
Best Investments Provider
Best Money Transfer Provider 
Best Mortgage Provider 
Best Specialist Mortgage Provider
Best Mortgage Broker
Best Personal Finance App
Best Personal Loan Provider 
Best Savings Provider 
Best Travel Money Provider 
Best Share Trading Platform

4 vendor specific awards
The Pioneer Award
RegTech Vendor of the Year
Technology Vendor of the Year
Consultancy of the Year