You can find our Awards Introduction by clicking the button below. Please contact us using the details below to receive our full media pack or to discuss the British Bank Awards further.
The British Bank Awards have been covered by a range of national and trade press. Over seven million customers will come across our winners in 2021.
Our community is passionate about finding the best companies to do business with. By taking part, you can help them find your firm too.
Our Finalist, Highly Commended and Winner badges act as a sign of excellence to consumers and financial firms who are looking for great firms to do business with.
We ask voters their name and to provide an email address. This helps us to validate votes and to communicate with the winner of our competition. We do not capture any account specific information, nor do we share this data with third parties. We are registered with the ICO: ZA190919
Customers who are UK residents and aged 18 years and over are eligible to vote in all categories and will be entered into the Prize draws. The exception being for the award of 'Best Children's Financial Provider', when customers of 16 years and over are able to vote.
To keep the process fair, employees (or friends and families of employees) are not allowed to vote for the firm they work for.
Yes. Multiple entries may be submitted.
Yes. You may enter as many different categories as you are eligible for.
A customer is able to vote multiple times for different firms, or the one firm, across different categories. If we detect a customer multiple vote for the same firm and category only one vote will be eligible.
To keep the process fair, we do not allow for firms to incentivise their customers to vote and should this be detected, these reviews will be removed from the overall rating process to determine winners.
We work hard to make sure that the results of the British Bank Awards are a fair and robust and are a reflection of the current state of play in the industry. We've honed a simple but robust validation process to spot suspect voting.
We will randomly select a winner from all customers that leave a review during the voting period. Our Terms and Conditions are available here
Voting opens on 18th January 2021 and closes on 19th April 2021. Between the 18th January and the 28th March 2021, customers can vote for any firm they choose and this voting will determine our finalist shortlist. On 29th March 2021 we’ll confirm the finalist shortlist (based on the voting to date), and customers can continue to vote for these finalists until voting closes on 19th April 2021. All votes during the period 18th January to 19th April will be counted for finalists.
Having become the most widely reported banking awards in the UK, the British Bank Awards are considered to be the “Oscars of the banking world”. The British Banking Awards 2021 gives you the opportunity to allow your customers a voice and to recognise your firm for the excellence and innovation it is showing in the world of banking. These awards put consumers at the heart of the industry, with over 40,000 sharing their feedback in 2020. The British Banking awards are a great accolade for your firm both externally but more importantly, internally amongst all your staff and colleagues who will be proud to know that they work for an award winning firm.
Please send an email to events@smartmoneypeople.com to register your interest. You need to have a review page on the Smart Money People website.
There's no entry cost.
Your firm will need to register and have a review page on the Smart Money People website. You will then be supplied with a link to provide to your customers, who can vote for your firm in specific product categories. Customers can also vote directly via the Smart Money website, leaving feedback on a product. That's it! From landing on the page, to submitting their vote, it should take two minutes or less.
The awards are open to all financial firms within the banking industry. You’re eligible to take part in your product categories. We also have some non-product specific categories.
Our awards are one of the few awards solely based on customer feedback. Winners are determined based on the ratings received from the customer feedback, subject to meeting our minimum criteria. All finalist firms are automatically eligible for our 'Best of' and 'Champion' awards.
Winners will be announced at our awards event which will be held in London on the 8th July 2021. Please get in touch if you'd like to attend our awards celebration.
The Event Page which provides an overview of the two most popular award evening packages and details of discounts available for early booking. Please contact us if you wish to discuss a bespoke package.
We have a range of sponsorship packages available for the British Bank Awards. If you are interested in sponsoring an award, or the event itself, please contact us at events@smartmoneypeople.com and we'll send you our sponsorship pack.
Suppliers play an increasingly vital role in supporting firms to deliver good customer outcomes. This year, we'll be asking financial firms to help us find the winner of 5 partner categories.